Knowledge Base, Mutual Value Principles, Professional Services, Strategic Execution
In a recent article my colleague, Stuart Maister, challenged the concept of a Trusted Advisor first suggested by David Maister (his cousin) and suggested that success in building relationships should be based on a desire to become Trusted Partners. In this article I...
Knowledge Base, landing1, Major Account Programme, Mutual Value Principles, Professional Services, proservices3
In this short article I’m going to share my view of why we still do things the same old way. This is about the power of confirmation bias, the ability of the brain to only select information and experience that supports existing beliefs and reject things which don’t. ...
Knowledge Base, landing2, Mutual Value Principles, Professional Services, proservices2
“Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great. We don’t have great schools, principally because we have good schools. We don’t have great government, principally because we have good government....
