Ecosystems, infrastructure 1, landing1, Leading an Ecosystem, Major Account Programme, Mutual Value Principles, Professional Services
“Trust is like the air we breathe – when it’s present, nobody really notices; when it’s absent, everybody notices.” Warren Buffett By Stuart Maister and Kevin Vaughan-Smith, Joint MDs, Mutual Value This is the draft opening to a book we have been asked to develop,...
Ecosystems, ecosystems1, infrastructure 1, Knowledge Base, landing2, Leading an Ecosystem, Mutual Value Principles, Strategic Execution, Strategic Narrative
“Working in collaboration with suppliers to drive efficiency and improvement, to innovate and create more value add, has been talked about a lot. However, it’s clear in practice we are not as strong as some other clients of our suppliers.”Stephen Duckworth, Head of...
infrastructure 1, Knowledge Base, landing2, Major Account Programme, Mutual Value Principles, Professional Services, proservices1
“Act like a true professional, aiming for true excellence, and the money will follow.” David Maister,’True Professionalism’, FreePress 1997 By Stuart Maister, Joint MD, Mutual Value Always be the buyer I want to talk today about a concept developed...
Infrastructure, infrastructure 1, Knowledge Base
By Stuart Maister & Kevin Vaughan-Smith, Joint MDs, Mutual Value Infrastructure has been among the most transactional industries in the world. We had a senior panel of leaders in the sector to discuss whether this will change because of COVID. The consensus? It...