Ecosystems, ecosystems1, infrastructure 1, Knowledge Base, landing2, Leading an Ecosystem, Mutual Value Principles, Strategic Execution, Strategic Narrative
“Working in collaboration with suppliers to drive efficiency and improvement, to innovate and create more value add, has been talked about a lot. However, it’s clear in practice we are not as strong as some other clients of our suppliers.”Stephen Duckworth, Head of...
Ecosystems, infrastructure 3, Knowledge Base, landing2, Leading an Ecosystem, Strategic Execution
If you’ve ever done any kind of personal development or spiritual exploration, there is always the same core message. Start with yourself. Look inside. When you get yourself right you are better able to have a positive impact on the world. Our conclusion is that...
infrastructure 1, Knowledge Base, landing2, Major Account Programme, Mutual Value Principles, Professional Services, proservices1
“Act like a true professional, aiming for true excellence, and the money will follow.” David Maister,’True Professionalism’, FreePress 1997 By Stuart Maister, Joint MD, Mutual Value Always be the buyer I want to talk today about a concept developed...
Knowledge Base, Mutual Value Principles, Professional Services, Strategic Execution
In a recent article my colleague, Stuart Maister, challenged the concept of a Trusted Advisor first suggested by David Maister (his cousin) and suggested that success in building relationships should be based on a desire to become Trusted Partners. In this article I...
Knowledge Base, landing1, Major Account Programme, Mutual Value Principles, Professional Services, proservices3
In this short article I’m going to share my view of why we still do things the same old way. This is about the power of confirmation bias, the ability of the brain to only select information and experience that supports existing beliefs and reject things which don’t. ...
